Policies That Uphold Excellence, Integrity and Accountability
At Al-Muhibbah Open University (AOU), our policies establish the principles, standards and procedures that govern every aspect of university life. They promote academic excellence, protect the rights of students and staff, and ensure that our teaching, learning and administrative practices remain fair, transparent and accountable.
Whether you are a prospective student, a member of our academic community or a visitor to our website, these policies provide clear guidance on the responsibilities, expectations and standards that define the Al-Muhibbah experience.
Explore Our Policies
Our policies are organised into key categories to help you quickly find the information most relevant to your needs.
Academic Policies
These policies govern admissions, curriculum delivery, examinations, assessment, academic progression, graduation requirements and academic integrity, ensuring that every qualification awarded by the University meets the highest standards of quality and credibility.
Includes:
- Admissions Policy
- Academic Integrity Policy
- Examination & Assessment Policy
- Credit Transfer Policy
- Graduation Requirements
Student Policies
Our student policies foster a respectful, inclusive and supportive learning environment while outlining student rights, responsibilities and behavioural expectations throughout their academic journey.
Includes:
- Student Code of Conduct
- Complaints & Appeals Policy
- Equal Opportunity Policy
- Anti-Harassment Policy
- Student Disciplinary Policy
Tuition & Financial Policies
These policies explain tuition fees, payment arrangements, refunds, scholarships and other financial matters, providing clarity and transparency for every student.
Includes:
- Tuition Fees Policy
- Refund Policy
- Scholarships & Financial Aid Policy
- Payment Plan Policy
Digital Learning & Technology Policies
As a modern open university, we maintain policies that support secure, ethical and effective participation in online learning and the responsible use of University technologies.
Includes:
- Online Learning Policy
- Learning Management System Policy
- Acceptable Use Policy
- Artificial Intelligence (AI) Usage Policy
- Information Security Policy
Privacy & Website Policies
These policies explain how personal information is collected, used and protected, together with the terms governing access to and use of the University’s digital services and website.
Includes:
Our Commitment
The University is committed to maintaining policies that reflect evolving educational standards, regulatory requirements and institutional best practices. Each policy is reviewed periodically to ensure it remains accurate, relevant and aligned with our mission of delivering accessible, high-quality higher education.
Where policies are updated, the latest version published on this website supersedes all previous editions.
Need Assistance?
If you require clarification on a policy or cannot find the information you need, our Student Support and Administrative teams are available to help.
Contact Student Support
Have questions about admissions, tuition, academic regulations or University procedures? We’re here to provide timely guidance and direct you to the right information.